Before You Hire a Remodeling Professional
Have you been perusing Pinterest and collecting ideas for a remodel? Are you finding inspiration to finally figure out what to do with that empty room? If so, you’re likely considering hiring a remodeling professional. The right company can make your remodeling experience a dream come true, while the wrong one can turn it into a nightmare. Finding the right company is the first step toward a positive remodeling experience.
Here are a few essential things to look for before hiring a remodeling professional:
Are They Licensed, Bonded & Insured?
Your remodeling professional must be licensed, bonded, and insured for your protection. A bond ensures that the contractor will complete the job according to the agreed terms. Reputable remodelers carry two types of insurance: general liability and workers’ compensation. General liability covers damages to your home, while workers’ compensation pays anyone injured on the job.
Your remodeler should build confidence with you by being honest and offering their license, bonds, and insurance without your request. If they don’t, make sure you ask to see it all. You want to avoid an experience similar to this homeowner’s situation.
Community Involvement
Great companies don’t just serve themselves; they serve their communities. Volunteering and community involvement indicate that their motives go beyond generating business. If you can’t find information about their community work online, ask them how they contribute. This inquiry will reveal a lot about the company’s values.
Online Reviews
Online reviews are crucial when choosing a remodeling professional. While asking your neighbors for referrals can be helpful, online reviews provide more detailed insights into what it’s like to work with a company. Reviews on platforms like Houzz are verified and tend to be comprehensive, offering a clear picture of homeowners’ experiences.
Beware of Online Referral Networks
Homeowners should exercise caution with online referral networks like HomeAdvisor, Thumbtack, and Angie’s List. These are paid networks where contractors pay to be listed. They usually gather minimal background information on contractors, typically only confirming that the contractor’s license is current. For reliable reviews, focus on platforms like Houzz or Google.
Check Out Their Website and Online Presence
A company’s website and digital presence can reveal a lot about them. Conducting a little research can go a long way. You can gauge their culture, operations, and the kind of people who work there. Use Google to search for articles about their community involvement, press coverage, and any accolades they have achieved. A few clicks can help determine if they’re a good match.
Personal Interview & Reference Checks
Face-to-face meetings are often the best way to assess whether you want to work with a specific company. Meet with them and ask questions. After the meeting, check their references. Talk to their employees and trade partners to ensure consistency in their messages. Ultimately, you want to work with a company you trust and feel comfortable with.
Still have more questions about the remodeling process? Download our Remodeling Survival Guide to learn everything you need to know about your project. Learn more about our process here.